Privacy Policy

Cardsliders.nl ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect when you visit our website or place an order, how we use it, and the rights you have under the EU General Data Protection Regulation (GDPR).

1. Who we are

Cardsliders.nl is the data controller responsible for your personal data. If you have any questions about this policy or how we handle your information, you can reach us at info@cardsliders.nl.

2. What data we collect

Depending on how you use our website, we may collect the following categories of personal data:

• Contact details: your name, email address, shipping and billing address, and phone number when you place an order or contact us.
• Order information: the products you buy, order value, and order history.
• Payment information: processed securely by our payment providers. We do not store full card details on our servers.
• Technical data: IP address, browser type, device information, and pages visited, collected through cookies and similar technologies.

3. How we use your data

We process your personal data only where we have a lawful basis to do so, including:

• To process and deliver your orders and provide customer support (performance of a contract).
• To send order confirmations, shipping updates, and respond to your enquiries.
• To send marketing communications where you have given consent. You can unsubscribe at any time.
• To improve our website, prevent fraud, and meet our legal and accounting obligations.

4. Cookies

Our website uses cookies to make it function correctly, remember your preferences, and understand how visitors use the site. You can control or disable cookies through your browser settings. Disabling certain cookies may affect how the website works.

5. Sharing your data

We never sell your personal data. We share it only with trusted parties who help us run our business, such as payment processors, shipping carriers, and IT service providers, and only to the extent needed to perform their service. These parties are bound to keep your data secure and use it only for the agreed purpose.

6. How long we keep your data

We retain your personal data only for as long as necessary for the purposes set out above, or as required to comply with legal, tax, and accounting obligations. Order records are generally kept for the statutory retention period.

7. Your rights

Under the GDPR you have the right to access, correct, or delete your personal data, to restrict or object to its processing, and to request data portability. Where processing is based on consent, you may withdraw that consent at any time. To exercise any of these rights, contact us at info@cardsliders.nl. You also have the right to lodge a complaint with your national data protection authority.

8. Data security

We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. While no online transmission is ever completely secure, we work hard to safeguard your information.

9. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "last updated" date.

10. Contact

For any questions about this Privacy Policy or your personal data, email us at info@cardsliders.nl.